Spreadsheets Replaced With a System That Actually Scales

Client: Australian Response Services Provider (Confidential)

An Australian response services company was managing multi-site operations across disconnected spreadsheets. Incident tracking was manual, compliance reporting was painful, and executive leadership had no real-time picture of what was happening across the business.

We built a centralised operations platform that replaced the spreadsheets entirely. Incidents are logged and tracked in one place, documents stay connected through their existing SharePoint setup, and management dashboards give leadership the visibility they need without waiting for weekly reports.

• Centralised incident tracking replacing spreadsheets across all sites
• Executive dashboards with live operational data, no manual reporting
• SharePoint connected for document access without changing how staff work
• Site consolidation workflows when operations merge or restructure

Built with: Ruby on Rails, MySQL, SharePoint API, AWS QuickSight, Power BI